Train the Trainer: Professional Communication Best Practices

Event Details

Train the Trainer: Professional Communication Best Practices

-Email Etiquette
-Soft Skills/Customer Service
-Relationship Marketing

Facilitated by Danielle Marshall, California Capital WBC Business Consultant

Date/Time

October 19, 2020
2:00 pm - 3:00 pm

Upcoming Events

May Marketplace Small Business Pop-Up Fair - May 2, 2024 - 4:00 pm - 7:00 pm
Stop Avoiding! Hacks to Help You Stop Procrastination and Stay on Track - May 7, 2024 - 10:00 am - 11:30 am
Leading in Business Wealth - May 10, 2024 - 11:00 am - 12:00 pm
Building a Lasting Brand: Exploring a Refresh vs. Rebrand - May 15, 2024 - 1:00 pm - 2:30 pm
Getting Out of Your Own Way: What to do when Imposter Syndrome, Self-Doubt, and Perfectionism Take Over - May 16, 2024 - 10:00 am - 11:30 am
How to Plan Your Business Right: Permits, Licenses and Resources - May 21, 2024 - 9:00 am - 12:00 pm
Motivated Entrepreneurs - Creating Your Pitch Deck - May 21, 2024 - 5:00 pm - 7:00 pm
Need help starting and growing your small business? - June 11, 2024 - 10:00 am - 11:00 am

Workshops

"I'm so glad that I sought support despite the days when I wanted to let go of the business. Working with a WBC counselor helped me get my financials and business plan in order!"

Brittany Hoffman, Owner of Glass House Garden

“[My WBC business counselor] really went to bat for me. He was instrumental in helping me create a business plan, learn cash flow analysis and determining what to consider to begin the process of finding a storefront. I had no idea where to start.”

Megan Wyatt, Owner of Wit & Whimsy Toys

“A WBC business consultant came into the coffee shop and we connected right away. She keeps me in the loop for training and grant opportunities. She has been instrumental with the information that she puts out to keep me abreast of what’s changing in the industry.”

Antronette Robinson, Owner of Maestro Coffee House

“I have been taking Women’s Business Center classes for years, and I took two courses in 2020 with the intention to get a running start to self-employment. With the skills I learned, I was able to launch two home businesses!”

Ernestine Winston, Owner of Customs by Ernestine

Becoming certified to bid on work for groups and agencies is extremely intimidating. Through their workshops and willingness to answer millions of my questions, APEX helped me simplify the process and pointed me toward agencies interested in our services.

Katherine Adraktas

California Capital is a fantastic organization that provides valuable services to our community. If you own or are interested in starting a small business I highly recommend the free training classes covering everything from small business accounting to social media!

Bob Hollis

I have attended many sessions at California Capital and have found them to be extremely helpful and engaging. I have recommended many of my colleagues to use their services!

Janet Vogt Adkins

California Capital has the resources small businesses need with great staff to help!

Nathan Ulsh